Privacy Policy

Last Updated: November 8th, 2024

1. Information We Collect

We may collect the following types of information:

Personal Information: When you register or use our services, we may collect personal details such as your name, email address, phone number, and service preferences.

Non-Personal Information: We also collect non-identifying data, including your IP address, browser type, and usage patterns, to enhance your experience on our site.

2. How We Use Your Information

We use the collected information to:

• Facilitate your use of our home services directory and connect you with local service professionals.
• Improve our website functionality and user experience.
• Send you updates, promotional materials, or service-related communications (if you opt-in to receive them).

We guarantee that we do not misuse or sell your information to third parties. However, we use aggregated, anonymized data for website analytics and marketing purposes.

3. Publicly Shared Information

Please be aware that certain information you share while using our platform may be made publicly available. This includes business listings for service professionals, reviews, and other content you choose to make public.

Important Note: While we make every effort to keep member data secure on our servers, we cannot guarantee that others using the site will not misuse publicly shared information. By using our website, you acknowledge this fact and agree to assume responsibility for any information you choose to make public.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include, but are not limited to, secure servers, data encryption, and regular security audits. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and Update: Request access to your personal data and update or correct inaccuracies.
• Opt-Out: Unsubscribe from marketing emails or choose to restrict the collection and use of your personal information.
• Delete: Request the deletion of your personal data, subject to our legal obligations.

To exercise any of these rights, please contact us at support@hamptonroadshomeservices.com.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Acknowledgment of Risk

By using Hampton Roads Home Services, you acknowledge that:

• Information you choose to share publicly on our site may be easily accessible to other users.
• While we take measures to protect your data, we cannot control how others use publicly available information.

For more details, please visit our Terms of Use and Trust and Safety pages for guidelines on staying safe while using our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Hampton Roads Home Services
support@hamptonroadshomeservices.com

By using Hampton Roads Home Services, you agree to this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website.