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For service pros

How review requests work

You name a customer you did a job for. We ask them on your behalf, once, and remind them once. Their review goes on your listing and the stars show on your directory card. Here is the whole thing, with the numbers.

1You name a customerSomeone you finished a job for, who gave you their email. Their name, their email, what you did for them.
2We email them for youOne email from HRHS, sent on your behalf with your business name on it and a one-use link. No answer in 7 days: one reminder. Then we stop.
3Their review goes upStars and a few lines, marked “Invited”, on your listing and your directory card. Their link closes after 30 days.

What the customer gets

From HRHS · to your customer
your business would love to hear from you

Thank you for choosing your business. They asked us to pass this along: your feedback means a lot to them, and a quick review makes a real difference. It helps your business grow, and it helps other homeowners in Hampton Roads find quality pros like them.

What you did for them, a “Share your experience” button, and a line saying they can ask us not to email them again.

They see your business name, what you did for them, and a short form: stars, a text box, one button. About a minute. Their review then shows on your listing and on your directory card, marked “Invited”.

Why it is worth doing

The numbers

5asks in total with a free listing. Premium: 5 a month, and they do not carry over.
3asks a day at most, on any plan.
1reminder, a week after the first email. Then we stop.

Reviews from jobs you win on HRHS never use an ask. You ask those customers from the job itself, with one click (they are listed under “Worth asking” on your Reviews page), and their reviews are marked “Verified”.

Invited and verified

A review from a job won here is verified: we know the job happened. A review from someone you asked is invited. Homeowners see the two counted separately on your listing. Both count toward the Well reviewed badge, and verified reviews carry the most weight in your overall score — so a job won here is worth asking about too.

How we look after your customers. We email them on your behalf, with your name on it, never as a mailing list. We remind them once, then stop. We will not email the same address for a second pro within 60 days, and if they ask us to stop, we stop.

Small print

Ask a past customer →

Advertiser Disclosure

The home service providers listed on this page are featured based on compensation received by this website, which may influence the placement and order of the listings. This page does not include every company or product available. Hampton Roads Home Services does not endorse or recommend any particular company.